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Digital Finance

Multi-User Digital Banking for Families

Ethiopia’s digital financial services are largely designed for single users, leaving women, youth, and the elderly excluded from managing household finances. Introducing a multi-user digital banking model will align DFS with traditional household structures, enable role-based access for family members, enhance transparency, and reduce the risks of informal credential sharing.

Published By

Team Shega

Published On

24 September 2025

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use case media

This report explores the potential benefits and applicability of a multi-user digital banking model in Ethiopia, aiming to provide households with secure, shared access to digital financial accounts. The primary target audiences for this use case report are digital financial service providers (banks, fintechs, and mobile money operators), regulators and policymakers, and technology developers. By addressing the exclusion of women, youth, and elderly dependents from household financial management, a multi-user DFS model could enhance financial inclusion, household-level transparency, and security. A well-structured system would enable role-based access with permissions such as viewing balances, making payments, and tracking expenses, ensuring that digital finance better reflects Ethiopia’s household realities.