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Published on 07 April 2025
The GSMA’s 2025 State of the Industry Report on Mobile Money highlights the rapid growth and transformation of mobile money into a mainstream financial service, reaching over 2.1 billion registered accounts and facilitating $1.68 trillion in transactions in 2024. With strong economic impact, boosting GDP by 1.7% in mobile money markets, the report underscores mobile money's role in expanding financial access, especially in Sub-Saharan Africa. It details increasing use cases such as digital credit, savings, insurance, and remittances, while noting that agent networks have doubled in density since 2021. Despite progress, challenges remain, including a persistent gender gap in usage, low digital financial literacy, fraud, and over-indebtedness from easy credit. The report calls for stronger regulation, responsible product design, and cross-sector partnerships to sustain growth and address risks. Mobile money is now a critical enabler of financial inclusion and socio-economic development, supporting 15 of the 17 SDGs.
